PDA

View Full Version : Locked out of my VPS



Jeorgi
2009-12-13, 12:28 AM
Hello!

I hate to send support requests on weekends but it seems I locked myself out of
my VPS . I think I need help.




Sorry :icon_cry:

InternetBrothers
2009-12-13, 12:51 AM
Hi

You can send your ticket any time but the only problem we have is this:

Even though we have enough technicians to take care of all issues 24 hours even on weekends the number of technicians who can communicate in English on night shift, Korean holiday or weekends is limited so Sending back replies on Weekends or after midnight becomes a little slow we hope our clients would understand and cooperate with us.

In your case please go ahead and open a ticket.

Jeorgi
2009-12-13, 12:57 AM
Thanks

It is OK, Take your time.

:)

Jeorgi
2009-12-17, 03:20 PM
sorry I forgot to give feed back.

My problem got solved immediately after I opened a support ticket the same day.


Great.:icon_up:

InternetBrothers
2009-12-17, 06:52 PM
Thank YOU.