Still my VPS has not been set up what is going on????

[yoobin2005]

I ordered a VPS with your company it is about 15 Hours now but still my VPS has not been set up ? How long more should I wait? I even sent a support ticket but no response from you? Is there any body there?

[mskim]

Hi Yoobin It might take us up to 24 hours to set up a VPS if it is ordered on weekends or holidays but some times in working days too.
We always respond to our support tickets. What is your ticket # ?

[yoobin2005]

Where is my ticket Number?

[mskim]

Where is my ticket Number?

When you send a support ticket to our Billing department

http://www.internetbrothers.co.kr/webpromotion/english/billingdepartment.html

or Support Department

http://www.internetbrothers.co.kr/webpromotion/english/supportdepartment.html

on the screen after submitting your support request you will see your Ticket Number Also you normally receive an auto response with your ticket details and Login information.

Please let us know your ticket number

Thank you

[InternetBrothers]

Dear Yoobin

One question ! Have you recently checked your SPAM Folder , Junk folder etc
On working days ( Business hours) We normally set up a VPS very fast
Can you please verify this?

We are waiting for your response..

[yoobin2005]

Yes they were in My spam folder:icon_redface:

A MASSIVE apology to all. I am very sorry. Yes I have all instruction and tickets.

:icon_redface::icon_redface:

[yoobin2005]

Please delete this. I have my VPS. Thank you very much. Every thing is working perfect.:)

[InternetBrothers]

No problem. we just close this thread.
Please make sure you add all of our emails to your address book, Safe mail list
and Mark them "Not Spam.