Renew my host

[Resolution]

Are my account details still the same?

[InternetBrothers]

Hi

Yes your account is still working , It is closed but we will reopen it.
we will send you an email soon

Regards

[Resolution]

Thank you.

[InternetBrothers]

We are updating your account

The email in your account was your domain
because that domain is not valid your emails will not reach you
Please provide us with a valid email address , an email that you always use so that you can get your invoices and communications with us

[InternetBrothers]

We sent you an invoice
As for domain name we will give you a 1 year free registration.


Regards

[Resolution]

I very much appreciate that. Thanks. I followed the link to the invoice but it is setting up a new paypal account. I still have the Paypal account I used to pay you before. So, all I need is your email address to send the payment to and any other relevant details. The invoice says 118 USD.

[InternetBrothers]

Does it give you an Error? all you need is to login to your Paypal . the payment should be done in there as it is automatic. the problem might be due to fraud prevention system. Please make sure that the information in your account and your paypal is the same and do not use a proxy then it should work. we are in chat right now you can chat with us in there

[Resolution]

Ok I'm bringing up the page. I tried to pay from the invoice. It said
You must have at least one active order before you can add funds so you cannot proceed at the current time!

[Resolution]

When I follow the link from my
email
http://jafarnet.com/clients/viewinvoice.php?id=35462 (http://jafarnet.com/clients/viewinvoice.php?id=35462)
it leads me to a static page. So I entered my client area, found the invoice and tried to pay it there. That is when I got this message
You must have at least one active order before you can add funds so you cannot proceed at the current time!

[InternetBrothers]

ok Just a min we will test it

[Resolution]

In paypal I went into the "Send Money " section but I could see no evidence of an invoice to be payed

[InternetBrothers]

Ok to solve this issue please do this

go to

http://www.internetbrothers.co.kr/webpromotion/english/korea-webhosting.html

at the bottom of that page Korea starter

click the order button in the first row and place your order from there

this should solve your issue. You will get a new invoice and you can pay online

[Resolution]

With your email I can go into my paypal account, fill in the form and do it that way.

[InternetBrothers]

No I am sorry that is not possible.
It should be done the proper way for our system to accept orders

http://www.internetbrothers.co.kr/webpromotion/english/korea-webhosting.html

[Resolution]

Ok

[Resolution]

Ok .Will send tomorrow

[InternetBrothers]

when you place your order and face any issue we are in live chat to help.

Thank you. Please create new thread for new questions. we close this one.