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Resolution
2008-09-04, 02:12 AM
I noticed that information about the hosting starter I ordered did not appear in my email.
Am I paying into two different accounts- one for the domain I ordered and one for the hosting I ordered? or do I pay for both into one account

InternetBrothers
2008-09-04, 08:25 AM
Domain and hosting have two different control panels.
You get two different invoices but you pay all to our company.

Resolution
2008-09-05, 01:51 AM
I have ordered a domain name and a Korea Starter hosting package, but my invoice does not show that I am purchasing a domain name it only shows the hosting.

Resolution
2008-09-05, 02:11 AM
My apologies. Because I didn't realise there were 2 pages of answers I had not read your last reply before sending my last message. What I really need to ask, then, is where can I locate the information of the invoice and the information of the billing name, address etc., for the domain?

Resolution
2008-09-05, 02:45 AM
After logging in at http://en.jafarnet.com/login.php?action=signup
I went to
“My Account”
then
“Billing Summary”

I found this:
Funds Summaryfile:///C:/DOCUME%7E1/CUSTOM%7E1/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image001.gif
Total Receipts:USD 0.00

Current Balance:USD 0.00

Pending Payments to be made by you:
You owe Internet Brothers USD 7.37. Click here (http://encp.jafarnet.com/servlet/ListCustomerTransactionsServlet?transtype=invoice, debit&balancetype=onlyunbalanced) for more details.

After clicking “Click here” and then “Pay” I came to this information.



Top of Form



You can add Funds into your Account in any of the following ways




Bottom of Form




Contact our Billing Department
Internet Brothers
Jayoo Center Building 507 Ho
Ansan, Gyeongg Ldo,
KR - 425-908
Ph: 82-314078225


I sent an email to domainreg ( at ) afarnet.com (domainreg@jafarnet.com) yesterday to get the billing address but as yet I have no reply. Thanks.

mskim
2008-09-05, 08:55 AM
Hi

Do not wory about it. there are some modifications we have to make for the English version domain control panel.

All you have to do is to send the domain fee + hosting fees to our paypal account and we will register the domain and set up your host.

Let me know if you have any more questions

Regards

Resolution
2008-09-06, 12:45 AM
I will be sending the money by bank transfer so is it ok forme to make both the domain fee and hosting fee payable to "Internet Brothers" at your Korea Exchange Bank?

Resolution
2008-09-06, 01:26 AM
I have a massive appology to make to you guys. There were 17 email responces which all went to my "Junk" folder. I have the information I need, in regards to the Domain and Hosting invoices.
I was going to pay by bank transfer but I received an email from you saying don't pay to the "Korea Exchange Bank Because they will charge you also. What are the steps to paying by Paypal?

mskim
2008-09-06, 04:38 PM
Hi
We replied to your support request
Just send by bank OK.
Bank Holder
DA RAK SUN

Please pay for bank fees from your side and add 10 US Dollars when you send so that
it covers bank fees from our side.

Regards

Resolution
2008-09-10, 05:59 AM
Hi. Today I made a payment of $100 USD via PayPal
Tomorrow I will send the remainder.
Thanks to everybody for their help.

InternetBrothers
2008-09-10, 11:29 AM
Thank you for your order. We received an Email from paypal but it says you are not a verified buyer. Please do according to paypal instruction and verify your account first


Looking forward to serve you as our customer

Resolution
2008-09-11, 05:52 AM
Hi. My account is now verified. I sent you $100 US Dollars, t prior to being verified. I am assuming that I have to send you another $25.37 US Dollars to cover the cost of the invoice.

mskim
2008-09-11, 09:07 AM
Hi
Yes please complete your payment

Regards

InternetBrothers
2008-09-11, 11:18 AM
Hi. My account is now verified. I sent you $100 US Dollars, to admin@jafarnet.com (admin@jafranet.com), prior to being verified. I am assuming that I have to send you another $25.37 US Dollars to cover the cost of the invoice.

Hi Thank you for your order
We have received your payment and hosting account is set up
The only thing is your domain registration many days have passed please
confirm that you want to register
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